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Track your shipment

Enter the order number from your booking email or SMS to see where your parcel is.

Where to find your order number

  • In your booking emailOrder confirmation emails from JewelXpress include the order number and a tracking link.
  • In the link you were sentA tracking link shared on WhatsApp or SMS opens this page with the order already filled in.
  • From the senderThe jeweller who sent the parcel can share it. It starts with letters, like ALP011025.